Discussion:
HP Proliant Server Base MP generates weirds alerts
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Steve
2008-10-21 20:03:01 UTC
Permalink
In the Scom Console I get the error below on two different clusters.
Loading Image...
Have 2 other cluster that don’t generate this alert

I don’t have the “HP Proliant Rack Infrastructure Interface Service” Running
on those servers. I checked the HP management agent and the agent for rack
information is inactive.
The servicename is the CpqRIIS, but I can’t find it anywhere on the server.
Loading Image...

I don’t want to disable this alert, and not know why this alert is generated
on a server that doesn’t have this service installed/running.
Anyone seen this before?
Thanx
simacICT
2008-10-22 11:24:00 UTC
Permalink
And turning on the HP insight even notifier? They might work together (one
supplying information to the other).
Post by Steve
In the Scom Console I get the error below on two different clusters.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP.jpg
Have 2 other cluster that don’t generate this alert
I don’t have the “HP Proliant Rack Infrastructure Interface Service” Running
on those servers. I checked the HP management agent and the agent for rack
information is inactive.
The servicename is the CpqRIIS, but I can’t find it anywhere on the server.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP1.jpg
I don’t want to disable this alert, and not know why this alert is generated
on a server that doesn’t have this service installed/running.
Anyone seen this before?
Thanx
Steve
2008-10-22 15:48:02 UTC
Permalink
I enabled the HP event notifier. Maybe that the notifier could generate a
more detailed info.
Weird thing is that the alert are gone, and i have done nothing. Only thing
i did was start the the HP system maagement homepage to see if i would see
some errors. Nothing.
Post by simacICT
And turning on the HP insight even notifier? They might work together (one
supplying information to the other).
Post by Steve
In the Scom Console I get the error below on two different clusters.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP.jpg
Have 2 other cluster that don’t generate this alert
I don’t have the “HP Proliant Rack Infrastructure Interface Service” Running
on those servers. I checked the HP management agent and the agent for rack
information is inactive.
The servicename is the CpqRIIS, but I can’t find it anywhere on the server.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP1.jpg
I don’t want to disable this alert, and not know why this alert is generated
on a server that doesn’t have this service installed/running.
Anyone seen this before?
Thanx
IT Guy
2008-11-05 22:52:03 UTC
Permalink
I have the same problem on two WS2008 clusters. At random times I get alerts
about this service not running, yet the service is not installed. I've also
seen it for the iLO Pass through service, which we don't use.
Post by Steve
In the Scom Console I get the error below on two different clusters.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP.jpg
Have 2 other cluster that don’t generate this alert
I don’t have the “HP Proliant Rack Infrastructure Interface Service” Running
on those servers. I checked the HP management agent and the agent for rack
information is inactive.
The servicename is the CpqRIIS, but I can’t find it anywhere on the server.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP1.jpg
I don’t want to disable this alert, and not know why this alert is generated
on a server that doesn’t have this service installed/running.
Anyone seen this before?
Thanx
unknown
2010-02-04 10:30:00 UTC
Permalink
I had same issue in SCOM 2007 R2, CpqRIIS service not running.

By starting the System homepage of the HP agents the issue resolved itself.

thanks
Remco



ITGu wrote:

I have the same problem on two WS2008 clusters.
05-Nov-08

I have the same problem on two WS2008 clusters. At random times I get alerts
about this service not running, yet the service is not installed. I've also
seen it for the iLO Pass through service, which we don't use.

"Steve" wrote:

Previous Posts In This Thread:

On Tuesday, October 21, 2008 4:03 PM
Stev wrote:

HP Proliant Server Base MP generates weirds alerts
In the Scom Console I get the error below on two different clusters.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP.jpg
Have 2 other cluster that don???t generate this alert

I don???t have the ???HP Proliant Rack Infrastructure Interface Service??? Running
on those servers. I checked the HP management agent and the agent for rack
information is inactive.
The servicename is the CpqRIIS, but I can???t find it anywhere on the server.
http://home.quicknet.nl/qn/prive/biga/Scom2007/HpProliantMP1.jpg

I don???t want to disable this alert, and not know why this alert is generated
on a server that doesn???t have this service installed/running.
Anyone seen this before?
Thanx

On Wednesday, October 22, 2008 7:24 AM
simacIC wrote:

And turning on the HP insight even notifier?
And turning on the HP insight even notifier? They might work together (one
supplying information to the other).


"Steve" wrote:

On Wednesday, October 22, 2008 11:48 AM
Stev wrote:

I enabled the HP event notifier.
I enabled the HP event notifier. Maybe that the notifier could generate a
more detailed info.
Weird thing is that the alert are gone, and i have done nothing. Only thing
i did was start the the HP system maagement homepage to see if i would see
some errors. Nothing.

"simacICT" wrote:

On Wednesday, November 05, 2008 5:52 PM
ITGu wrote:

I have the same problem on two WS2008 clusters.
I have the same problem on two WS2008 clusters. At random times I get alerts
about this service not running, yet the service is not installed. I've also
seen it for the iLO Pass through service, which we don't use.

"Steve" wrote:


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